Blog

A Review of Power Cues

By Wayne O'Neill

Wayne O’Neill reviews what he learned about authenticity and connecting from one of the most powerful books he’s read this year: “Power Cues” by Nick Morgan.


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Why CRM Doesn’t Work

By Wayne O'Neill

Your fancy CRM software doesn’t work. It doesn’t actually help you connect with your clients. Do this instead.


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RESET: Coaching vs. Sales Training

By Wayne O'Neill

We get asked all the time what’s the difference between sales training and what we do here at Wayne O’Neill and Associates, which is account development coaching. And I think it really boils down to a few fundamental differences, but a huge differenc when we talk about and analyze sustainable results.


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The Key to Developing a Market Segmentation Strategy

By Wayne O'Neill

Market segments are defined by the client themselves. They could be based on geography, but often it revolves around what they’re in business to do. People in education likely hang together, those who are in Healthcare tend to socialize with each other, and likewise for other industries. The illusion is that all of those segments can be thin sliced by geography or operation model type.


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Noticing New Opportunities in Creative Ways

By Wayne O'Neill

Companies are no longer following old rules in searching for a new location to expand. The process was at one point fairly orderly: a company would traditionally connect with economic development entities and various people in the real estate industry. Thus, there’s a real estate/broker transactional web of information. But that’s changing.


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Project Managing the Account Pursuit Process

By Wayne O'Neill

It takes more than a few good ideas to make coaching account development impactful. Project management, for one, is key. It’s not about the people on our team that do project management—though they are very talented—it’s about the process.


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Expanding Our Team: More than Filling Gaps

By Wayne O'Neill

I feel constantly pressed as CEO to walk our talk and morph our team appropriately. When I see small holes that are in need of being filled, I know that if I don’t take action soon, those holes will widen into gaps where our practice falls short. My latest hires, Matt Montgomery and Terri Hoffman, do more than fill a void—they bring a whole new aspect of insight and creative solutions to our team.


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The Connectors: Read Ballew

By Wayne O'Neill

You might remember our last installment of The Connectors, where we interviewed Tadd Tellepsen of Tellepsen Builders. He gave us his take on The Connections Process, and today, we’re sharing with you how Read Ballew utilized the thought process and tactics from our practice.


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